CUSTOMER SERVICE

 
    • EZTech's Customer Support 
    • Order Status
      Email & confirmation

       

      About Shipping
      When will my item ship?
      When will my item arrive?
      Can I track the shipment of my order?
      Do you offer expedited shipping?
      Do you ship to PO Boxes?
      Do you ship internationally?

      About Payment and Checkout
      Do you charge sales tax?
      What forms of payment do you accept?
      Do you accept international credit cards?
      Can I have my order shipped to an address that's not my billing address?

       

      About Privacy and Security
      What`s your return policy?

       

      Email and Confirmation

      We will actively update our buyers with email messages regarding the status of their orders.
      Please make sure your email address registered with EZTechproducts.com is current and you adjust the spam filter to allow messages from us.

      We will send you email when:

      • Your account created
      • Your order status changed

      Please check your email or contact our customer service for detial


      When will my item ship?

      • We processes orders within 1-2 business days when orders are placed Monday through Friday. Orders placed on weekends, will start processing the next business day. Order qualify with FREE Ground Shipping, please allow for 5-10 business days transit.

      (return to questions)


      When will my item arrive?

      The expected delivery time for packages differs depending on the location. Standard shipping usally takes 3-5 business days for delivery . Expedited shipping service is available upon reqest as well. We are not responsible for any delay in transit

      (return to questions)


      Can I track the shipment of my order?

      Once your order is shipped, you will receive a shipping confirmation email contaning all the shipping info. This website provides you with a tracking number under “account” tab.Please track it with shipping carrier's page. Or please contact our customer service for detail

      (return to questions)


      Do you offer expedited shipping?

      -We offer USPS Express Service(Fees are vary by locations). We do not offer 3 Day shipping service to Alaska and Hawaii. Please contact our customer service for detail

       

      Do you ship to PO Boxes?
      Do you ship to APO/FPO addresses?
      Do you ship International?

      Yes we do ship to PO Boxes within US

    • Please contact our customer service for international orders

      (return to questions)


      Do you charge sales tax?

      NO Sale tax applied to any orders

      (return to questions)


      What forms of payment do you accept?

      We accept payment by Major credit card and Paypal. Please allow 24-48 hours to clear the payment before product is shipped out.

      (return to questions)


      Do you accept international credit cards?

      We do not accept international credit cards for security and fraud protection purposes.

      (return to questions)


      Can I have my order shipped to an address that's not my billing address?

      Yes,, Please email us to confirmation the shipping address if is not as same as the one your file

      What is your return policy?

      If you aren't happy with your purchase, send it back unused within 14 days, and we will refund the amount of the merchandise ordered. Please note certain items cannot be returned due to the nature of the products.Fees might apply if the return item is not in origianal package or it has been used